Ciro Coffee Academy is a public training provider in the coffee industry, and the first in South Africa to offer the internationally accredited certificate in Barista Skills (City & Guilds).
Ciro faced two challenges:
- How do we test and assess people who are situated in various geographic locations?
- How do we ensure that we simple and efficient way to test and assess our trainees when new coffee information comes out?
Not only did we assist them in answering these two questions, but we also provided them with a digital testing and assessment solution that reduced the time and cost involved in testing their trainees. A delightful solution that gave them significantly more than they bargained for.
Created a reusable bank of tests, quizzes and surveys
Training hundreds of baristas each month as part of an ongoing national program, run in three cities
Decreased time consuming administration
No more pen and paper, marking, photocopying or faxing
A growth in the number of staff participating in these assessments